Customer satisfaction is very important to us. We want our customers to be pleased with our products. If you aren't completely satisfied with your purchase, please contact us!
We gladly accept returns, exchanges, and cancellations
In the event that you are not satisfied with your purchase we can refund or exchange the item - the item must be unworn/unused and in sellable condition with the original packaging.
- Just contact us within 7 days of delivery
- Ship items back to us within 14 days of delivery
- Request a cancellation within one hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
- Please contact us prior to returning your item so that we know that the item is being returned and why.
- We will refund your purchase price after receiving the returned item as long as the item(s) is in its original and undamaged condition.
- Shipping costs and EMS Express Shipping are not refundable.